Title:
Not Only New Offline but Also New Online: Technology to Support Immigrant Access to Social Capital and Adaptation
Not Only New Offline but Also New Online: Technology to Support Immigrant Access to Social Capital and Adaptation
Speaker:
蕭喬尹 (Joey Chiao-Yin Hsiao), PhD candidate, University of Michigan
蕭喬尹 (Joey Chiao-Yin Hsiao), PhD candidate, University of Michigan
Time:
05/04 (Sat.) 5 pm PDT, 6 pm MDT, 7 pm CDT, 8 pm EDT
05/05 (Sun.) 8 am Taiwan
05/04 (Sat.) 5 pm PDT, 6 pm MDT, 7 pm CDT, 8 pm EDT
05/05 (Sun.) 8 am Taiwan
Keywords:
Information Science, Human-Computer Interaction, Computer-Supported Cooperative Work, Immigrant Adaptation, Social Capital, Newcomer
Information Science, Human-Computer Interaction, Computer-Supported Cooperative Work, Immigrant Adaptation, Social Capital, Newcomer
Abstract:
The key to successful adaptation for immigrants in a new country is their social capital, or those resources embedded in their social networks. Research suggests that information and communication technologies (ICTs) foster immigrants’ social capital and facilitate their adaptation. However, it is unclear how recent immigrants use ICTs to develop social capital and how this supports their adaptation needs. We performed semi-structured interviews with thirteen recent immigrants and five long-term immigrants. We found that ICTs and technology-mediated connections: (1) easily addressed immigrants’ settlement needs, (2) minimally addressed their financial and cultural needs, and (3) were not used to address their emotional needs. To support recent immigrants’ adaptation, we suggest ways for ICTs to (1) reduce uncertainty about meeting local-born populations, (2) foster reciprocity among immigrant communities, and (3) facilitate safe resource exchanges.
The key to successful adaptation for immigrants in a new country is their social capital, or those resources embedded in their social networks. Research suggests that information and communication technologies (ICTs) foster immigrants’ social capital and facilitate their adaptation. However, it is unclear how recent immigrants use ICTs to develop social capital and how this supports their adaptation needs. We performed semi-structured interviews with thirteen recent immigrants and five long-term immigrants. We found that ICTs and technology-mediated connections: (1) easily addressed immigrants’ settlement needs, (2) minimally addressed their financial and cultural needs, and (3) were not used to address their emotional needs. To support recent immigrants’ adaptation, we suggest ways for ICTs to (1) reduce uncertainty about meeting local-born populations, (2) foster reciprocity among immigrant communities, and (3) facilitate safe resource exchanges.