Sunday, April 28, 2019

190504 Not Only New Offline but Also New Online: Technology to Support Immigrant Access to Social Capital and Adaptation

Title:
Not Only New Offline but Also New Online: Technology to Support Immigrant Access to Social Capital and Adaptation

Speaker:
蕭喬尹 (Joey Chiao-Yin Hsiao), PhD candidate, University of Michigan

Time:
05/04 (Sat.) 5 pm PDT, 6 pm MDT, 7 pm CDT, 8 pm EDT
05/05 (Sun.) 8 am Taiwan

Keywords:
Information Science, Human-Computer Interaction, Computer-Supported Cooperative Work, Immigrant Adaptation, Social Capital, Newcomer



Abstract:
The key to successful adaptation for immigrants in a new country is their social capital, or those resources embedded in their social networks. Research suggests that information and communication technologies (ICTs) foster immigrants’ social capital and facilitate their adaptation. However, it is unclear how recent immigrants use ICTs to develop social capital and how this supports their adaptation needs. We performed semi-structured interviews with thirteen recent immigrants and five long-term immigrants. We found that ICTs and technology-mediated connections: (1) easily addressed immigrants’ settlement needs, (2) minimally addressed their financial and cultural needs, and (3) were not used to address their emotional needs. To support recent immigrants’ adaptation, we suggest ways for ICTs to (1) reduce uncertainty about meeting local-born populations, (2) foster reciprocity among immigrant communities, and (3) facilitate safe resource exchanges.

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